Interlace Communications

Tag: social networks

  • #Hashtags. #Somisunderstood. #Somisunderused.

    #Hashtags. #Somisunderstood. #Somisunderused.

    With out a doubt, every time I teach a class, there is always someone in the class who asks me, “What is a hashtag?” I then explain what it is and does to fine tune searches for your specific event, product, phrase, or business. Let’s look at how it works.

    First of all, let’s discuss the evolution of the #hashtag to have a better understanding of where it originated from, and why it was created. Believe it or not, hashtags were used long before Twitter. In 1970 the hashtag (a.k.a. Number sign) was used to in front of the word immediate in the assembly language of the PDP-11. It wasn’t until 2007 when the first # (hashtag) was seen in a microblog on Twitter by Chris Messina from IRC. Two years later is when the hashtag became a practice with Twitter microblogs. It was also in 2009 that Twitter hyperlinked all hashtags. At the same time, Twitter introduced “Trending Topics” and displayed those hashtags with the most interest (or trending, as it is dubbed).

    Why is it called hashtag and not pound sign as we know it in the United States? Well, it seems as though in other countries, the pound sign is known as a hashtag. The term “hash tag” was first used in a blog by Stowe Boyd in 2007 and the rest is history. *Enough about the history of how the hashtag came to be, why use it is the real question?

    For An Event
    When holding an event, a hashtag can be used to provide those attending with a way to find out what is being said about the event and even used if there are changes. A for instance, many events will create hashtags for their events. An example being an event we attended several years ago: #onecon2014. When you do a search of #onecon2014 you can still find what was shared from the event.

    For a Product
    By creating a hashtag about your product you create a way for people to find your business in other ways. You can also become a part of trending that might be happening for your business or service that you do. An example would be #insulatedcooler. We have a client that sells insulated coolers that can be used to keep things both hot and cold. When you search for this, you can find what insulated coolers are out there and what people are saying about them.

    For a Phrase
    By creating a hashtag for a phrase that represents your business, you are able to attract business to your business through that particular hashtag. A good example of this is #rockyourholidays which is one I used for a series of Constant Contact training sessions we held. You will see when searching this hashtag there are many other Constant Contact ALE’s that used the same hashtag.

    For Your Business
    Every business should have a hashtag relative to their business name. We use #gomaava for ours and when searched you will find everything happening with us. It’s easy to create a hashtag.

    Now, how many hashtags should you use in a post. One is the most appropriate; two is tolerable; and three or more are seen as too extreme. Too many hashtags makes it difficult for the reader to understand your message. In fact, the misuse of hashtags can lead to account suspension.

    For reference Twitter recommends that you only use two, however you can use as many as you want; while Instagram allows you to use up to 30. But be diligent with your hashtags and only uses ones that go with your post.

    By providing you with an explanation and examples of the way to use hashtags, I hope you will make a point of creating them for your events, products or services, tagline or phrase for your business, and your business name. Become part of the trending going on Twitter, Facebook, LinkedIn, Instagram, and many more social networks. Need help to trend your business? Contact #gomaava.

    * Source for the origin of the hashtag – https://en.wikipedia.org/wiki/Hashtag

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  • SCommerce – Is your online store on board?

    We’ve all visited eCommerce sites. But what are scommerce sites? Believe it or not, some of the largest scommerce sites are Amazon and Groupon. Now, all sizes of companies can sell through these means but if you’ve ever worked with them you know there is a very small margin of profitability.What if a business wants to take their own ecommerce site and control their own scommerce on the Internet and not loss a piece of their profit margin to the goliaths like Amazon and Groupon? Is there a solution and how can they compete?If an ecommerce business has a strong social network presence, they can now have their foot in the door with an scommerce site at work for their business.So what does a scommerce look like?First and foremost a business needs to have a strong ecommerce site built to support and work lateral with the scommerce. All the ecommerce sites we build have this marketing strategy built into them.On Facebook we build a Facebook store branded to mimic their ecommerce site. Then on their website we make sure to have a Facebook module in place to connect visitors directly to Facebook which allows them to easily like, share, and comment directly from the website.

    Let’s show you an actual ecommerce site with all these bells and whistles. Recently, we built a website called, smart-candy-shopper.com. We have the usual social share buttons on the site to help encourage those visiting the site to share their favorite candies on their own social pages. All the products have the pin button to encourage pinners to pin their favorite candy to their board. In the sidebar of the site, you’ll see the Facebook timeline where you can interact with Facebook from the website.

    Now, let’s go to Facebook. You’ll find them at: smartcandyshopper. While I’m explaining it, check it out for yourself. On their business page, there’s a menu item called shop. When you click on shop, it opens the Facebook store. You can scroll through the multitude of candy and click to buy now. Where does it take you? Find out for yourself!

    Pinterest is gearing up to begin their own SCommerce environment that will make a pinner’s experience feel like they’re on Amazon. They are currently beta testing. No longer will avid pinners need to leave the comfort of Pinterest to shop to their heart’s content! I can’t wait to be able to provide this option to our ecommerce clients!

    The term Scommerce has been in existence since 2005, which helped to define the online collaborative shopping tools such as shared pick lists, user ratings and other user-generated content-sharing of online product information. But the recent emergence of actual shopping experiences outside the ecommerce environment takes it to a whole new level for those businesses who want additional exposure for their business!

    Wake up LinkedIn! You’re missing a huge share of the scommerce market.

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  • A Day in the Life of a Social Media Master

    Most people would think a person who teaches Social Media Mastery and provides businesses with daily posting to their business page would be on social networks all day. That is not the case at all. If all my clients were located in other states, yes, then you would find me online for hours at a time but that, too, is not the case. My clients are business owners in Berks, Chester, Lehigh, Lancaster, and Montgomery counties for the most part. So, when communicating with them it’s a combination of social media, phone calls, emails, text messages, and personal visits. Since my clients are business owners, I tend to favor LinkedIn as my social network of choice. I have discovered several apps for my phone which have made my discipline for connecting with those on LinkedIn much easier. First thing in the morning, I use an app called Connected with LinkedIn. The app provides me with information like who is having a birthday, work anniversary, job change, and suggestions for new connections. It takes only minutes to take care of this daily task. I have also synced my calendar to this app and if there happens to be a person on LinkedIn, who I am going to see on a certain day, it will tell me so and provide their profile information. This is a feature I really find useful with LinkedIn Connected.Another LinkedIn app I find useful is Pulse. I check the news I want to read with a quick scan and I bookmark what’s interesting to read later.I’m on a mission right now with my morning routine. No time to stop and read.

    Now, to Facebook. I have notifications come directly to my phone so it’s no wonder when I wake in the morning, Facebook is blowing up my phone with notifications. A quick scan of these and I can choose those that need a comment or a like. I’m not much of a game player on Facebook so Candy Crush requests pretty much get avoided, sorry friends.

    Facebook Pages Manager is next on the list. With managing over 50 business pages on Facebook this app is essential for keeping up with their fan’s activities. We can check who has commented and, if it is a comment we can handle, will answer it right from Pages Manager. If it needs the owner’s attention, we just send an email and they either tell us how to reply or take care of it themselves.

    Like Connected with LinkedIn, Facebook Page Manager provides me with the ability to check in on client’s pages in minutes.

    It’s time to move on from the social networks to email. So, what’s the latest news or new features happening on Facebook, LinkedIn, Twitter, Pinterest, Tumblr, and social media? There’s a Google Alert for that.

    In my inbox each morning are Google Alerts to provide me with information about what’s happening with each of these social networks and much more. This and Pulse helps me to watch for changes, improvements, new products and much more.

    My morning discipline is over and it’s time to get ready for a full day of work. How long did all this take? On an average day only 15 minutes. I’m finished with all the heavy lifting so to speak.

    During the day there might be a need to check in. How do I know? Well, those apps I have installed on my phone alert me and of course there are those occasional notifications.

    The evening is when I find myself off the business grid and checking my personal Facebook page to catch up on my friends and family.

    My question to you is, do you have 15 minutes to connect with your clients, prospects, acquaintances or your friends? The key is to be disciplined and have a routine.

    What I share in my classes is to spend 15 minutes a day on social media with business related communication, and then if you want to play Candy Crush, have fun.

    I hope what I do each day provided you with ideas on how you can better manage your time to include social networks as a part of your business marketing. If you need help to create a routine, give us a call at 484.705.6564 or email me at alyse@gomaava.com.

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